PAYMENT
Payment is required for all personal training services at least 24 hours in advance of the booked training to secure your booking. Once payment is received, a confirmation of your booking and payment will be provided to you.
TARDINESS POLICY
Clients are expected to begin their session at the start time of the scheduled booking. A late start time does not entitle a client to a session longer than the scheduled booking and will not result in monetary or non-monetary refunds of any kind.
REFUNDS & FREEZES
Pre‐paid personal training sessions are non‐refundable. If a client becomes ill or injured and has been advised by a physician to temporarily discontinue training, packfit&co. will freeze any remaining sessions until you have medical clearance to continue training.
Ticketed sessions where tickets for attendance are purchased prior to the event are subject to individual refund terms as outlined during the ticketing process. Where not specifically outlined, pre-purchased tickets are non-refundable.
TRANSFERS
Pre-paid personal training sessions are transferable between clients at the discretion of packfit&co. only and require pre-booking.
POLICY CHANGES & RATE INCREASES
packfit&co. reserves the right to review and adjust all policies and fee schedules at any time and will notify clients accordingly.
PURPOSE
The purpose of these policies is to manage expectations and communication between you, the client, and packfit&co. as the trainer.
RESCHEDULING, CANCELLATIONS & CANCELLATION FEES
All scheduling, rescheduling or cancellation of personal training bookings must be done by directly calling packfit&co. at 0433 849 032 or emailing packfitco@gmail.com.
If a cancellation or rescheduling is made within 24 hours of starting time of the original booking, a 50% cancellation fee of the booking applies. If a cancellation is made within 8 hours of the original booking, a 100% cancellation fee of the booking applies.
MARKETING
By accepting these terms & conditions you consent to packfit&co. using your details for marketing purposes such as (but not limited to) receiving special offers and updates via your nominated email address. We will never share your details with third parties.
Current as of November 2018, Copyright packfit&co.
